Returns & Exchanges
At The Pink Foundry, we want you to love your skin and your products, which is why we offer a 15-day return policy for items in their original, unused condition. If your purchase doesn't meet your expectations, we are committed to making it right with a seamless exchange or refund process.
Initiate Request
Log into your TPF account or visit our returns portal using your order number and email address to start the process.
Pack with Care
Securely place the unused beauty products in their original packaging, ensuring all protective seals and free gifts are included.
Ship the Package
Affix the prepaid shipping label provided by our support team and drop the package off at any authorized courier location.
Quality Check & Refund
Once our warehouse team inspects the returned items, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing