Frequently Asked Questions
Everything you need to know about your TPF skincare journey.
Are The Pink Foundry products suitable for sensitive skin?
Yes, our products are formulated with high-quality ingredients and are dermatologically tested to be safe for various skin types, including sensitive skin.
How can I track my order?
Once your order is dispatched, you will receive a tracking link via email and SMS to monitor your shipment's progress in real-time.
What is your return and exchange policy?
We accept returns or exchanges within 7 days of delivery if the product is received in a damaged condition or if the wrong item was sent. Please ensure the product remains unopened.
Does TPF test on animals?
No, The Pink Foundry is a cruelty-free brand. We do not test our products or ingredients on animals.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and Cash on Delivery (COD) for most pin codes.
How long does shipping usually take?
Standard shipping typically takes 3 to 5 business days depending on your location. Remote areas may take up to 7 business days.